Themes | Sub-themes | Codes | Meaning |
---|---|---|---|
Outcome driven healthcare | Being compassionate and caring | I think it is a positive concept with good strategy which should be implemented…It will make health care delivery appropriate for the client, so I think it is a good concept It is very good if we can integrate it in the service, especially at the primary health care centre | Nurses revealed committed as healthcare provider to patients to give holistic healthcare service that is geared towards helping the community member to contribute to their own health care and collaborate |
Enrich nursing care | It will give a better outcome in the care that is been given to the clients and enhance the practice of nursing | ||
Valuable care provider | Increase information sharing | …This will be great for the nurses and the community because both of them will benefit from it | Participants reported increased advantage by quality of care for patients through deliberate changes in caring for patients to bring better health outcomes |
Driven healthcare service | Compel to do normal thing | It will be reminding us that these are the things we need to do…So, I think it will be very helpful, it will be very helpful and it will tailor the way we interact with our patient | The importance of PCC knowledge was reported by the participants to be able to interact well with patients. Although the concept is good the majority of them are unaware of it |
Acceptance of usefulness | PCC is necessary because taking care of a patient or a client, especially in a primary health care centre, it will be good to create more awareness to among people generally… | ||
Communication to sharpen care | Understanding information | To me, I think PCC in the PHC is relevant because it will improve the quality of care when you allow clients to participate, to talk to you freely and if you listen to her, you know we will work together because they will see us as friendly | Effective communication was identified by nurses as a means to improve healthcare. Participants acknowledged the importance of listening to patients’ expression and to understand them as they pour out their emotions and anger during care |
Interpersonal relationship | You need to make the people feel important because I am also a human being, you know, when we treat patients with respect. I think we need to improve on that |