Table 4 Criteria for selecting the best organizational modalities in hospitals
Criteria | Definition | References | |
|---|---|---|---|
C1 | Access | Availability of services for recipients of health services and their ability of patients to receive these services | |
C2 | Hospital admissions | The number of patients admitted by the hospital during a specific period | |
C3 | Average Length of Stay(ALOS) | The number of days the patient spends in the hospital since admission is divided by the number of people discharged (including deaths during the year) | |
C4 | Outpatient visits | The number of outpatients referred to the hospital during a specific period | |
C5 | Bed occupancy rate | The number of beds used by the hospital in a certain period compared to all the beds in the hospital | |
C6 | Income | The amount of financial income earned by the hospital during a certain period | |
C7 | Number of personnel | Number of staff in the hospital | |
C8 | Status of equipment | The level of relative quality and modernity of the hospital equipment | |
C9 | Patient satisfaction | The level of patients' satisfaction with the services received from the hospital | |
C10 | Employee satisfaction | The level of satisfaction of hospital staff from the organizational unit in which they are employed | |